Ref TAN 21218R
£25,800 Per Annum
Competitive salary and working benefits, A company iPhone
We’re on the lookout for a talented and ambitious 2nd / 3 rd line IT support engineer to join our growing business.
providing ICT services throughout Cornwall and West Devon from our new Bodmin offices.
If you thrive on tackling a variety of challenges involving many different technologies and enjoy meeting people and receiving top-notch feedback from grateful customers, this could be for you.
This company even build their own stuff, sometimes printing components with our 3D printer and constructing new devices.
The company also enjoys R&D as well as supporting all our customer's systems.
If you are the type of IT support Engineer that has experience in both on-premise and cloud (e.g. 365) and hosted services, Windows and Server technologies is essential along with security and internet (Fibre and ADSL) connectivity.
If you have experience with Apple equipment this will also be of benefit. You need to be a relentless problem solver, with an eye on the best solution for a customer, all with a sense of urgency.
You will meet and help staff from all levels within our client businesses, so good inter-personal and written communication skills are important.
Thge successful candidate, will undertake a variety of key responsibilities, including Application, Desktop and Hardware support, through to Networking, system monitoring and Security for our customer sites across Cornwall, West Devon and some further afield.
You will provide some support remotely, and some on site - we like to mix it up to give our team variety. We supply a suitable vehicle to visit client locations and you will be expected to participate in a weekend working rota and sometimes undertake work during unsociable hours, but this is always kept to a minimum.
You’ll be instrumental in proposing solutions to clients and to use your technical skills and knowledge to deliver solutions, resolve issues and develop improvements. You will work closely with 3rd party vendors and suppliers, providing exceptional IT Support to our clients and customers. This ICT company has a modern approach and a strong reputation for providing quality, reliable, fully working solutions to the unusual and wonderful issues clients are faced with.
What you can expect:
• Competitive salary and working benefits
• Choose your work equipment
• Friendly and comfortable working atmosphere
• Easy access to our new offices just off the A30 on the outskirts of Bodmin
• A company iPhone
• Company staff social events
• Refreshments and fresh fruit